Packaging - if you decided to ship your media
Hard disks and other computer storage media can be critically damaged by static electricity, shock, and other factors, often resulting in additional damage. Use the following instructions for shipping and proper handling of your media.
Static : Make sure your media is placed in anti-static bags before packing. If not available, simply wrap the media in aluminum foil.
Shock and Vibration : Shock and/or vibration can cause further damage to your media. To insure the media is protected at all times, package the media in a box with at least 2" of padding (i.e. foam, bubble wrap) on ALL 6 SIDES.
Laptops : If the hard disk is inside a laptop computer the disk needs to be removed before shipping.
Please remember to include the Work Order form in the same package as your media.
We recommend shipping your disks via registered/certified mail or with a carrier that provides a tracking number.
Your data will be returned to you on DVD or hard disk media based on data capacity. Your original media will be shipped back to you as per your instructions for outstation clients please speak to our customer support before shipping.